The Framing Hope Product Donation Program: An Overview

Eligibility Topics

Program Overview
Eligibility and Program Requirements
Application Process

Program Overview

The Home Depot contributes building materials to nonprofit organizations involved in community rebuilding efforts through Good360, the world's leading organization in the field of product philanthropy. This national product donation program is open to nonprofits located in communities with local Home Depot stores. The items available for donation may include building supplies and materials, plumbing products and assorted household and cleaning items. Specific items, including quantity, type and/or assortment, cannot be guaranteed. The available donation quantity will vary from store to store. Although Home Depot strives to donate top quality merchandise, it is important to note that donations are given in an "as is" condition with no warranties expressed or implied by Home Depot or Good360.

Eligibility and Program Requirements

If your nonprofit organization is interested in participating in the Framing Hope Product Donation Program, please read the following eligibility and program requirements carefully. Only organizations that can prove they meet these requirements will be allowed to participate.

Organizations that are eligible to participate in the Home Depot donation program must:

Register with Good360 if not already enrolled. (If current member, simply provide membership number on the application).
Agree to use the products for its charitable purpose and not sell, trade, barter, or auction any of the donations. Donated products cannot be used as door prizes, raffles, party favors for the general public, nor sold at flea markets, swap meets, auctions, or in resale and/or in thrift stores.
Provide support in housing/homelessness, youth/senior housing, civic/cultural issues, community re-building, revitalization, renovation or other similar projects.

Before being approved for the program, organizations must agree to the following:

Donations are to be distributed within the United States only.
The contact’s email address is the sole source of communication for this program. It is the organization’s responsibility to keep this information current. To make change on your contact information please call 1-866-580-4454 promptly, and ask for Good360 Member Services.
Participating nonprofits must accept the entire donation of inventory for each pick-up; nonprofits cannot refuse to take certain items. Nonprofits must present their their Framing Home donation program acceptance letter at pick-up.
Neither Good360 nor The Home Depot can guarantee specific items or quantities.
Charity will remove the donated merchandise from their designated store(s) within 48 hours notification. If your charity fails to retrieve merchandise two times, it will be removed from the program.
To monitor and verify items donated using the Home Depot paperwork and conducting an inventory count. Charity agrees to report variances in quantity on the Good360 charity portal and to report quality issues.
Charity will be responsible to de-label the donated merchandise. When possible, the UPC label should be removed from the item/package prior to distribution. Or, if the UPC is attached to the item, an indelible pen should be used to strike through the UPC code.
Items may not be sold or traded in anyway, including Habitat for Humanity Re-Sale shops. Violations will result in removal from program and may include legal action.

Application Process

Good360 will match each participating store location with a suitable nonprofit organization on a first-come, first-served basis. In some higher volume locations, Good360 may match more than one nonprofit per retail store. Good360 will limit the number of stores with which a charity can be matched. Should your organization be approved for the program, you will receive a Participation Kit with the Store Location, Contact Information and instructions on how to begin the partnership. Please do not contact the store until you are instructed by Good360 to do so.