The Framing Hope Product Donation Program: An Overview

Eligibility Topics

Program Overview
Eligibility and Program Requirements
Application Process

Program Overview

The Home Depot contributes building materials to nonprofit organizations involved in community rebuilding efforts through Gifts In Kind International, the world's leading organization in the field of product philanthropy. This national product donation program is open to nonprofits located in communities with local Home Depot stores. The items available for donation may include building supplies and materials, plumbing products and assorted household and cleaning items. Specific items, including quantity, type and/or assortment, cannot be guaranteed. While the available donation quantity will vary from store to store, the program is expected to consist of a donation pick-up of approximately one to three pallets per week. Although Home Depot strives to donate top quality merchandise, it is important to note that donations are given in an "as is" condition with no warranties expressed or implied by Home Depot or Gifts In Kind International.

Eligibility and Program Requirements

If your nonprofit organization is interested in participating in the Framing Hope Product Donation Program, please read the following eligibility and program requirements carefully. Only organizations that can prove they meet these requirements will be allowed to participate.

Organizations that are eligible to participate in the Home Depot donation program must:

Register with Gifts In Kind International (Gifts In Kind membership is included when you apply online for the Framing Hope program; current Gifts In Kind members simply provide their membership number on the application).
Agree to use the products for its charitable purpose and not sell, trade, barter, or auction any of the donations. Donated products cannot be used as door prizes, raffles, party favors for the general public, nor sold at flea markets, swap meets, auctions, or in resale and/or in thrift stores.
Own or have unlimited access to a dock-height truck (or a truck with a minimum bed height of 36 inches from the ground), pallet jacks and storage space. Click here for more information
Provide support in housing/homelessness, youth/senior housing, civic/cultural issues, community re-building, revitalization, renovation or other similar projects.

Before being approved for the program, organizations must agree to the following:

Donations are to be distributed within the United States only.
The contact’s email address is the sole source of communication for this program. It is the organization’s responsibility to keep this information current. To make change on your contact information please call 1-866-580-4454 promptly, and ask for the Gifts In Kind International membership department.
Participating nonprofits must accept the entire donation of inventory for each pick-up; nonprofits cannot refuse to take certain items. Nonprofits must present their Gifts In Kind International/Home Depot program identification card upon each and every pick up at their partner store; at the initial pick-up they must show their Framing Home donation program acceptance letter as well.
Neither Gifts in Kind or The Home Depot can guarantee specific items or quantities.
Charity will remove the donated merchandise from their designated store(s) within 48 hours notification. In the event merchandise is not retrieved within 96 hours, Home Depot will ship the products to the designated GIKI facility and the charity will be required to reimburse GIKI for all costs associated with the shipment. If your charity fails to retrieve merchandise two times, it will be removed from the program.
To monitor and verify items donated using the Home Depot paperwork and conducting an inventory count. Charity agrees to report variances in quantity on the GIKI charity portal and to report quality issues.
Charity will be responsible to de-label the donated merchandise. When possible, the UPC label should be removed from the item/package prior to distribution. Or, if the UPC is attached to the item, an indelible pen should be used to strike through the UPC code.
Items may not be sold or traded in anyway, including Habitat for Humanity Re-Sale shops. Violations will result in removal from program and may include legal action (Refer to Security Agreement on page 4).
To download from manufacturer websites a copy of instruction manuals for any equipment donated without a manual. If assistance is needed, contact the GIKI representative.

Application Process

Gifts In Kind International will match each participating store location with a suitable nonprofit organization on a first-come, first-served basis. In some higher volume locations, Gifts In Kind may match more than one nonprofit per retail store. Gifts In Kind will limit the number of stores with which a charity can be matched . Only Gifts In Kind affiliated programs will be permitted to be matched with multiple store locations. Should your organization be approved for the program, you will receive a Participation Kit with an Identification Card, Store Location, Contact Information and instructions on how to begin the partnership. Please do not contact the store until you are instructed by Gifts In Kind International to do so. Program start date will vary by geographic region. It is anticipated that the donation program and first pick-up will begin during at the following times: Northern region— mid-March to mid-April, Southern region—May 1 to June 1 and Western region—mid-June to mid-July. Please arrive at the pick-up point with appropriate transportation at the scheduled time.